Instant reply
The moment a request lands — website, Google Maps, Telegram or Instagram — the AI greets the customer and opens a short dialog. No waiting for a manager.
At a glance
Instant
First reply on every channel
24/7
Requests captured, day and night
Auto
Repair requests built without a manager
The challenge
A network of auto service stations (СТО) received dozens of requests every day across its website, Google Maps, social media and messengers. Every customer wanted the same thing — to describe a car problem and book a slot.
Managers replied by hand: clarifying the issue, checking each branch's workload, and offering available dates. As volume grew they hit overload — replies were delayed, and a share of customers simply booked with a competitor instead.
Inside Qberry

"Most AI agents die in the gap between a demo and production. We close that gap on purpose — mapping the workflow, the tools, and the failure modes before we write code. That's what makes an agent something a business can actually run on."
Andrew Koval
PMO, Qberry

The product
Bookings
An AI assistant handles the first conversation on every channel — asks about the car, the problem and urgency, and turns it into a structured repair request automatically.
The system checks live workload across branches and bays, then offers the customer real available slots — no back-and-forth, no double-booking.
Every request becomes a CRM card with the car, issue and chosen slot, and the manager gets a ready-to-confirm booking via Telegram or Slack.
With our technical process

A unified system for processing leads from all channels — validation, CRM deal creation, distribution among managers, and instant client response.
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Automated initial client interaction powered by n8n and AI — filtering non-target inquiries and passing only qualified leads to managers.
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An AI assistant answers car enquiries on every channel, collects budget, make, year, engine and market, matches live US & Korean auction cars and hands the manager a qualified buyer.
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AI administrator for private clinics: booking, reminders, pre-visit questions and follow-ups in Telegram, WhatsApp and on the website, with one admin panel for the team.
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A dispatcher hub and driver mobile app that turn check calls into live data: driver statuses, automatic location sharing, rich chat with document scanning, and two-way TMS sync — multi-carrier by design.
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TMS for the logistics company with automated route planning and delivery points management modules. The solution's integration with the existing LMS
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Project Hi Eye was initiated to make it easier for you to shop for CBD products in line with today's technology and trends.
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Illia Kvasnitkiy
CEO at Qberry
"Qberry impresses with technical prowess, timely delivery, and excellent communication. Their dedication to quality enhanced our partnership."